Ouxi

Ouxi Fatbikes

• Founded: 2010
• Country: China
• Range: Electric bikes, ranging from foldable bikes to fat bikes
• Price Segment: Lower to mid-range
• Reputation: Affordable brand with mixed reviews; praised for power and style but often criticized for quality and reliability
• Aesthetics: Retro motorcycle-inspired designs, attractive but sometimes at the expense of durability
• Overall Quality: Variable, with complaints about build quality and component reliability
• Longevity: Considering the price range and reported quality issues, lifespan can vary
• Customer Service: Mixed reviews; some users report issues with support and parts availability
• After-Sales Service: Problematic, with frequent complaints about after-sales service and difficulties obtaining replacement parts

Who or What is Ouxi?

Ouxi is a brand established in 2010 and initially known for producing hoverboards and two-wheeled electric scooters. Since 2019, Ouxi has focused on the electric bike market. The brand is owned by Shenzhen HTOMT Technology Co., Ltd., based in Shenzhen, China. Ouxi’s mission is to provide urban commuters with effective and adventurous e-bikes at affordable costs, aiming to create a clean and accessible future for personal mobility.

What Makes Ouxi Fatbikes Good or Unique?

What is unique about Ouxi is their purchase price. They fall into the lowest price segment, although Ouxi also offers some higher-performance models that are slightly more expensive. The problem with this brand is that there is no real contact person behind it…. the products come straight from the factory and are shipped in bulk.

Finding a (real) contact person, address, or email for Ouxi has been difficult for us. If you encounter problems with your cheap fat bike… you might have to resolve them yourself, or so it seems. Many users report issues with build quality, such as poorly fitting parts and faulty brakes. The provided tools and instructions are often rated as inadequate.

These faceless fatbike brands are also often cited as a market problem. They are easy to drive up in price, break quickly, and are built with cost (and certainly not quality) in mind. After a few years of use, you are mainly left with a lot of waste. This brand is also frequently used as an example of a model that ‘ruins the market’ or ‘drives unfair competition’. There is also some discussion about the anti-dumping legislation.

Ouxi Fatbikes 2024

OUXI V1

A compact 12/14 inch folding bike with a 350W motor, a top speed of 32 km/h, and a range of 32 km.

• Pros: Lightweight, easy to store and transport.
• Cons: Limited range and speed, mainly suited for short urban trips.
• Target Audience: Urban residents with limited space and a need for short, convenient travel.

OUXI V5

A 14 inch folding bike with a 400W motor, a top speed of 32 km/h, and a range of 70 km.

• Pros: Compact, good range, and dual disc brakes for added safety.
• Cons: Not suitable for extreme terrain or long distances without assistance.
• Target Audience: Urban commuters and recreational riders needing a reliable, compact e-bike.

OUXI V7

A 16 inch off-road bike with a 600W motor, a top speed of 40 km/h, and a range of 60 km.

• Pros: Robust build, suitable for various terrains, including sand and gravel.
• Cons: Heavier and less compact than the V1 and V5, less suitable for urban storage.
• Target Audience: Adventurous riders and those seeking a durable e-bike for off-road use.

OUXI V8

A 20 inch fat tire bike with a 750W motor, a top speed of 50 km/h, and a range of 70-80 km.

• Pros: Powerful motor, long range, versatile for both city and off-road rides.
• Cons: Heavier, making it more difficult to transport and store.
• Target Audience: Riders looking for a powerful, versatile e-bike for long distances and various terrains.

Competitors of Ouxi

There are several fatbike brands competing for consumer attention. Among Dutch brands, we find Stoer, Knaap, Astonic, and La Souris, while international competitors like Super73 and Ruff Cycles also have a strong presence. Additionally, there are many inexpensive no-brand fatbikes available on platforms such as bol.com.

Our articles about Ouxi

History of Ouxi

Ouxi was founded in 2010 in Shenzhen, China, and began with the production of hoverboards and two-wheeled electric scooters. In 2019, the company transitioned to the electric bike market with the launch of the OUXI V1.

This was followed by the introduction of the OUXI V5 and the popular OUXI V8 fatbike. Since then, Ouxi has built a solid reputation for its innovative designs, quality, and affordable prices.

Ouxi Timeline

• 2010: Establishment of Ouxi in Shenzhen, China.
• 2014: Start of production of hoverboards and two-wheeled electric scooters.
• 2019: Introduction of the first e-bike, the OUXI V1.
• 2020: Launch of the OUXI V5 folding bike.
• 2022: Introduction of the OUXI V8 fatbike.
• 2024: Expansion of the product range with improved models and technologies.

Ouxi FAQ

Is the Ouxi legal on Dutch roads?

Yes, the Ouxi V8 is legal in the Netherlands and indeed all of Europe… Unless you modify it or use it with a throttle. The bike is equipped with a 250W motor and supports speeds up to the legally allowed 25 km/h. No driving license or helmet is required, and there are no mandatory insurance costs.

Where can I buy an Ouxi fatbike and are there shipping costs?

Ouxi fatbikes are available through various online retailers. Many of these retailers do not charge shipping costs for sending the fatbike within the Netherlands. Additionally, they often offer various payment options such as Klarna, IN3, iDEAL, Bancontact, and PayPal.

You won’t find them quickly in a bike shop, as the quality is too low. The risk of returns, warranty claims, or repairs is too great for a shop to take on.

Are there known issues with Ouxi fatbikes?

Users report some issues with the build quality of Ouxi fatbikes, such as poorly fitting parts and faulty brakes. The documentation for assembly and use could also be improved. Additionally, the tires can sometimes be difficult to fit onto the rims, and there are complaints about the inaccuracy of the speedometer.

Can I add accessories to my Ouxi fatbike?

Yes, there are various accessories available for Ouxi fatbikes. For the Ouxi V8 2.0, users can add a rear seat, making the bike suitable for two people. There are also various options for racks, fenders, and other components that can enhance the functionality and comfort of the bike.

Ouxi Contact and Warranty

Ouxi offers a warranty on their e-bikes that varies depending on the model and region of purchase. The standard warranty covers manufacturing defects and provides support for spare parts and repairs. For specific warranty conditions and claims, customers can contact through the following channels:

• Email: support@ouxi.us
• Phone: (415) 851-1937
• Website: https://ouxi.co/
• Address (US): 4125 Hopyard Rd Suite 225, Pleasanton, CA 94588, United States
• Address (China): Zhouteng Industrial Park, Nanwan Subdistrict, Longgang District, Shenzhen, China
• Allen Jia: +86 15012607312 – Email: allen@htomt.com
• Leon Yang: +86 13016191940 – Email: leon@htomt.com
• Wholesale: dkwholesale2020+ebike@gmail.com

Please note, do not expect a response.