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Winther

by Dr. Watts'on
Winther cargo bikes

Winther bikes

  • Founded: 1932
  • Country: Denmark
  • Range: Cargo bikes and electric bikes, specifically designed for family and pet transport
  • Price range: Higher price segment
  • Reputation: Highly regarded Danish brand, known for its safe, reliable, and environmentally friendly transport solutions
  • Aesthetic: Innovative and family-oriented, with a strong emphasis on safety and durability
  • Overall quality: Very high, with handcrafted bikes assembled in Denmark
  • Durability: High, with robust and durable construction designed for long-term use
  • Customer service: Excellent, focusing on personal attention and comprehensive service
  • After-sales service: Excellent, with ongoing support and satisfaction guarantee

Who or what is Winther?

Winther is a renowned Danish bicycle brand founded in 1932 by Anders Winther, a former blacksmith. Today owned by the fourth generation of the Winther family, it is known for its safe, reliable, and environmentally friendly transport solutions, primarily aimed at families.
The company started with the production of children’s tricycles and has grown into a leading manufacturer of high-quality cargo bikes and electric bicycles. Particularly, their design of a tricycle cargo bike is unique and offers additional benefits for certain niches.

What makes Winther bikes good or unique?

Winther’s unique selling points (USPs) are their commitment to safety, innovative designs, and high-quality craftsmanship. Their bikes are handcrafted in Denmark, ensuring a high level of quality control.
Winther primarily targets families seeking safe and sustainable transport solutions. Their e-bikes are suitable for parents with young children, pet owners, and healthcare professionals, providing ease of transport for seniors or people with disabilities alongside children.

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Winther History

The history of Winther is rich and varied. The company began in 1932 with the production of children’s tricycles and expanded its product range over the years to include bicycles and cargo bikes. In 1947, Winther introduced their first bicycle, followed by the iconic tipping tricycle in 1959. In 2006, the company launched its first cargo bike, the Kangaroo Luxe, which has since been a key part of their product lineup.

Timeline of Winther:

  • 1932: Founded by Anders Winther, starting with children’s tricycles.
  • 1947: Introduction of the first bicycle.
  • 1959: Launch of the iconic tipping tricycle.
  • 2006: Introduction of the first cargo bike, the Kangaroo Luxe.
  • 2021: Mette Winther becomes CEO, the fourth generation takes the lead.
  • 2023: Continued innovation and expansion of the product range.

In 2024, Winther participated in the Taipei Cycle Show, where their e-bikes were praised for their innovative and sustainable designs. Winther’s e-Cargoo was extensively tested and received positive feedback for its versatility, safety, and environmentally friendly features.

Winther Contact and Warranty

Winther offers an extensive warranty for their cargo bikes and electric bicycles, ensuring quality and durability. Here are the detailed warranty terms:

Warranty Terms:

  1. Frame and Fork: Winther provides a five-year warranty on the frame and fork of the bicycle. This warranty covers manufacturing defects and material faults. The frame must be used under normal conditions and properly maintained to qualify for warranty claims.
  2. Electric Components: The warranty on electric components, including the motor and battery, is two years. This covers all defects due to manufacturing errors. The battery is expected to have a lifespan of approximately 500 charge cycles before its capacity begins to diminish.
  3. Other Parts: For other bicycle components such as gearing systems, brakes, and suspension, there is a two-year warranty, provided they have been used under normal conditions and properly maintained.
  4. Exclusions: The warranty does not cover damage caused by normal wear and tear, improper use, accidents, or inadequate maintenance. Specific wear parts such as tires, brake pads, and cables are not covered under warranty unless there is a manufacturing defect.

Conditions:

  • The warranty applies only to the original purchaser and is not transferable.
  • A proof of purchase must be presented for any warranty claims.
  • Repairs or replacements under warranty must be performed by authorized Winther dealers or service centers.
  • Any shipping costs for returning defective parts are the responsibility of the customer, unless otherwise agreed.

Contact Information:

For more information on warranty terms and maintenance tips, please visit Winther’s official website or contact their customer service. It’s important to regularly maintain your bicycle to extend its lifespan and ensure safety.