Urban Jungle bikes
- Founded: 2023-2024
- Country: Belgium
- Range: City bikes and trekking e-bikes
- Price range: Medium to higher price segment
- Reputation: Rapidly growing Belgian brand known for its robust and sporty e-bikes, suitable for urban and recreational use
- Design: Urban and elegant design focusing on visibility and durability
- Overall quality: Very high, using premium components like Bosch motors and Gates belt drive
- Longevity: High, with local assembly and emphasis on sustainability and craftsmanship
- Customer service: Excellent, with personalized attention and comprehensive service
- After-sales service: Excellent, with a focus on customer satisfaction and long-term support
Who or what is Urban Jungle?
Urban Jungle is a new Belgian e-bike brand, founded in 2023-2024 by Ludo NV, the same company behind Granville bikes. The brand focuses on providing high-quality electric bikes suitable for urban mobility and recreational adventures. Urban Jungle bikes are locally assembled in Kortenberg, Belgium, ensuring craftsmanship and quality.
What makes Urban Jungle good or unique?
What makes an Urban Jungle e-bike exceptional are the high-quality components such as Bosch motors, Gates belt drive, and Schwalbe tires. Designed with both urban functionality and off-road capabilities in mind, they are versatile and robust. One potential drawback could be the higher price segment, which may not be accessible to all budgets.
Urban Jungle’s target audience includes urban commuters and adventurous city dwellers looking for reliable, stylish, and environmentally friendly transportation options capable of handling various terrains. The e-bikes are designed to facilitate both daily commuting and weekend adventures, hence the name Urban Jungle.
Urban Jungle electric bikes of 2024
Our articles about Urban Jungle
Urban Jungle history
Urban Jungle was founded in 2023-2024 by Ludo NV in response to the growing demand for versatile and sustainable city bikes. The brand made its debut at international cycling events such as Velofollies and Eurobike, quickly gaining recognition for its innovative designs and high-quality components.
Timeline of Urban Jungle
- 2023: Establishment of Urban Jungle by Ludo NV
- 2023: First presentation at Velofollies and Eurobike
- 2024: Introduction of models such as Ginza 1.0 and the Barrio series
News about Urban Jungle in 2024
In 2024, Urban Jungle announced the launch of new models and expanded its distribution network to the Netherlands, France, Germany, and Austria. The brand also introduced innovative features such as integrated daytime running lights and advanced Bosch Smart System motors.
Urban Jungle contact and warranty
Urban Jungle offers comprehensive warranty coverage on their e-bikes to assure customers of their quality and durability. The warranty terms are as follows:
- Frame Warranty: Urban Jungle offers a 10-year warranty on all e-bike frames. If material or manufacturing defects in the frame lead to cracks or breakage within this period, customers can contact their authorized dealer for replacement.
- Motor and Battery: Bosch motors and batteries in Urban Jungle e-bikes come with a 2-year warranty, covering manufacturing defects and failures under normal usage conditions. A Bosch battery usually comes with a warranty for year 3 and 4. You benefit from a partial warranty, a nice action by Bosch to gain confidence in their quality.
- Wear Parts: The warranty does not cover normal wear and tear of parts such as tires, brake pads, and chains. Damage due to improper use or accidents is also not covered under warranty.
- Registration: To activate the warranty, customers must register their bike within eight weeks of purchase. This can be done online via the official Urban Jungle website. Registration is mandatory to make a claim under the warranty.
Contact Information
Customers needing more information or wishing to file a warranty claim can contact Urban Jungle through the following channels:
- Website: urbanjungle.bike
- Email: info@urbanjungle.bike
- Social Media: Urban Jungle is active on Instagram and Facebook where customers can follow updates and reach out for support.
For specific inquiries or support, customers can also contact authorized Urban Jungle dealers. These dealers are trained to assist customers with warranty claims and perform maintenance and repairs.
