Tenways

Tenways Electric Bikes

• Founded: 2021
• Country: China (headquarters in Shenzhen) with a European branch in the Netherlands
• Range: Electric city bikes, electric commuter bikes, and electric cargo bikes
• Price Range: Mid to higher price range
• Reputation: Innovative brand known for high-quality, reliable, and eco-friendly e-bikes. Tenways has a strong focus on sustainability and community.
• Design: Modern and sleek design with an emphasis on ease of use and sustainability. Suitable for both urban and suburban commuters.
• Overall Quality: Very high, with the use of premium components such as Gates carbon belt drives and Bafang motors.
• Durability: High, with low-maintenance designs and durable materials ensuring long-lasting use.
• Customer Service: Excellent, with both online and offline support and multiple service points in the Netherlands and the USA.
• After-Sales Service: Excellent, with comprehensive warranty and rider-focused after-sales service.

Who or What is Tenways?

Tenways is a ‘Dutch’ innovative ebike company that produces high-quality electric bikes. Founded in 2021, the company has since established a strong presence in the international e-bike market.

With headquarters in both Shenzhen, China, and the Netherlands, Tenways focuses on offering eco-friendly and cost-effective mobility solutions for urban commuters. Today, Tenways is a Dutch bike brand, but their roots and origins lie in China.

Tenways’ mission is to make daily commuting effortless, fast, eco-friendly, and enjoyable. Their vision is to make high-quality e-bikes accessible to everyone, with a strong emphasis on joy, diversity, community, and sustainability.

What Makes Tenways Bikes Good or Unique?

Tenways is known for their sleek and modern designs, which are both aesthetically pleasing and functional.

Tenways uses high-quality components such as Gates carbon belt drives and Mivice motors, providing a smooth and reliable riding experience. They focus on price/quality.

This makes them appealing to many people. Especially if you have a flat route, these bikes are a great choice. If you need premium power or components, you might want to consider more established brands for now.

Tenways E-Bikes of 2024

Tenways CGO009

This bike offers a comfortable and low-maintenance ride thanks to the Gates carbon belt drive and an integrated torque sensor. The design is minimalist and stylish, ideal for urban environments. With a powerful Tenways C9 motor (45 Nm torque) and user-friendly ergonomics, the CGO009 is perfect for both commuting and leisure.

Tenways CGO800S

The CGO800S is designed for comfort and ease of use, featuring a step-through frame and a range of accessories such as fenders, a kickstand, and a rear rack. This e-bike is equipped with a Mivice M070 250W rear hub motor, hydraulic disc brakes, and a Gates carbon belt drive. It offers up to 100 km of range on a single charge and includes an integrated display and lighting for safety and convenience.

Tenways CGO600

The CGO600 shares many features with the CGO800S, including the use of high-quality components such as the Gates belt drive and hydraulic disc brakes. However, this model is more oriented towards sporty riders, with a sportier ride and less emphasis on accessories.

Tenways AGO X

The AGO X is a rugged, all-terrain e-bike with a powerful 80 Nm mid-motor and an integrated torque sensor. It has a range of up to 100 km and features a Shimano 10-speed drivetrain, SR SUNTOUR suspension fork, and hydraulic disc brakes. This model is ideal for both daily rides and adventurous off-road trips.

Tenways CargoOne

This model is specifically designed for carrying heavy loads and offers a practical solution for urban delivery services and families. With a powerful motor and a sturdy frame, the CargoOne can transport large quantities of goods without compromising stability or safety.

Competitors of Tenways

Tenways is particularly known for its electric city bikes. They focus more on price/quality, but their sharp design puts them in competition with lifestyle brands such as Cowboy and Vanmoof. Additionally, Veloretti, Cortina, Lemmo, and others also serve as competitors. It’s a competitive market.

Our articles about Tenways

History of Tenways

Tenways began in 2021 after a successful crowdfunding campaign. Their first model, the CGO600, quickly gained popularity. Since then, the company has expanded with various new models and established itself as a reliable name in the e-bike industry. In 2024, Tenways won the Red Dot Design Award for their CGO600 Pro model, which confirms their reputation for innovative and high-quality design.

Timeline of Tenways

• 2021: Founding of Tenways and launch of the CGO600 after a successful crowdfunding campaign.
• 2022: Introduction of the CGO600 Pro and expansion into international markets.
• 2023: Launch of new models such as the AGO X and AGO T, expansion of production lines.
• 2024: CGO600 Pro wins the Red Dot Design Award; launch of the limited edition CGO800S Light Rosé.

FAQ about Tenways

Why choose a Tenways e-bike?

Affordable quality in a stylish design. For a Chinese/Dutch brand, they do this exceptionally well.

Is Tenways a Dutch brand?

Although Tenways originated in China, the brand is strongly represented in the Dutch market. The headquarters are located in Shenzhen, China, but the European office is in the Netherlands. When asked directly, they say they are both.

Can I use a Tenways e-bike in the rain?

Yes, Tenways e-bikes are designed with water-resistant components. The main electronic parts are at least IP65 water-resistant, and other parts are IPX4 water-resistant. However, it is recommended not to leave the e-bike exposed to the rain for extended periods and to wipe it dry with a soft cloth after use in the rain. Water damage is not covered by the warranty, so take care.

How long does a Tenways e-bike battery last and can it be replaced?

The batteries of Tenways e-bikes have an average lifespan and can be replaced if necessary. The batteries are easy to remove and can be replaced at any professional bike shop. This ensures that the e-bikes can be used for a long time without issues. Expect a cost of 300 to 600 euros for a replacement.

Can I lease a Tenways e-bike through my employer?

Yes, it is possible to lease a Tenways e-bike through your employer. Tenways offers attractive leasing options that are beneficial for daily use and long rides. This encourages people to leave their cars behind and contribute to a better environment by using an e-bike.

Tenways Contact and Warranty

Tenways offers a limited two-year warranty on manufacturing defects, including electronic components such as the controller, motor, and torque sensors. The frame has a five-year warranty. Consumables such as brake pads, tires, and spokes have a warranty period of three months. The warranty does not cover regular wear and tear, accidents, water damage, theft, negligence, or misuse of the e-bike.

For contact and support, Tenways provides excellent customer service through both online and offline channels. They have several service points in the Netherlands and are expanding in Belgium. Customers can reach out via their official website or social media channels for support and warranty claims.