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Cross bicycles

by Dr. Watts'on
Cross bicycles bulgaria brand information

Cross bicycles

  • Founded: 1995
  • Country: Bulgaria
  • Range: Trekking bikes, city bikes, mountain bikes, and electric bikes (e-bikes)
  • Price segment: Mid-to-high price range
  • Reputation: Well-regarded European brand known for its high-quality craftsmanship and innovative in-house designs, primarily exporting to Western European markets such as Germany and the Netherlands.
  • Appearance: Stylish and durable, with a focus on functionality and clean, modern designs. Cross emphasizes high performance and the use of premium components from Shimano and Bosch.
  • Overall quality: Very high, adhering to ISO 9001 standards, ensuring reliable performance and durability. The bikes are equipped with high-end components, making them suitable for both urban and off-road use.
  • Durability: Strong, with frames built for long-term use and components chosen for their reliability and performance. The brand’s focus on premium materials ensures longevity.
  • Customer service: Good, with customer support accessible via their website, phone, and email.

Who or What is Cross bicycles ?

Cross LTD is a Bulgarian bicycle manufacturer founded in 1995, specializing in producing high-quality bicycles and electric bikes (e-bikes). The company has developed a strong reputation in Europe, exporting the majority of its products to countries such as Germany, Austria, the Netherlands, and Switzerland. Cross is known for both its original brand and manufacturing bicycles for globally recognized companies, positioning itself as a key player in the European bicycle market. The company’s production facilities are located in Montana and Vidin, Bulgaria, where they employ advanced technologies like robot assembly for efficient and precise manufacturing​.

What Makes Cross bicycles Good or Unique?

One of Cross’s unique selling points is its in-house design team, which develops a wide range of new models every year. This internal focus on design innovation ensures that Cross bicycles maintain a distinct brand identity and aesthetic appeal. Another key USP is the company’s commitment to high quality.

Cross uses top-tier components from trusted suppliers like Shimano, Bosch, and SRAM, ensuring that their bicycles meet European quality standards (ISO 9001 certification). The company is also recognized for its robust production capacity, producing approximately 250,000 bicycles annually, with 98% exported to Western Europe.

Cross is further distinguished by its capability to manufacture bicycles for other globally recognized brands, which reflects their strong reputation for reliability and craftsmanship.

Cross Electric Bikes of 2024

Cross produces a wide range of bicycles, including trekking, city, urban, and mountain bikes. Their lineup also includes a growing selection of e-bikes. These electric bikes come in various categories such as sporty off-road models like the MAVERIX and QUANTUM, as well as commuter-oriented models like the V-Tron and NOVA series. Each category is designed with specific uses in mind—whether for urban commuting, off-road mountain biking, or trekking long distances

Cross’s target audience is diverse, ranging from casual cyclists seeking reliable urban bikes to more performance-focused riders interested in trekking or mountain biking. Their e-bikes, in particular, cater to both urban commuters and enthusiasts of off-road cycling. The company’s price range generally falls in the mid to high segment, making their bikes appealing to those who prioritize durability, performance, and premium components.

Our Articles about Cross bicycles

Cross bicycles History

Cross LTD was founded in 1995 in Bulgaria and has since established itself as a major player in the bicycle manufacturing industry. Specializing in both traditional and electric bikes, the company quickly gained recognition for its dedication to producing high-quality bicycles equipped with components from trusted brands like Shimano, Bosch, and SRAM.

From the start, Cross focused on exporting its bikes to Western European markets, which now account for 98% of their production. Their two primary manufacturing facilities are located in Montana and Vidin, Bulgaria, where advanced technology, such as robot assembly and powder painting systems, ensure a streamlined production process​.

What makes Cross unique is its commitment to design innovation, evident in their in-house team that creates new models every year. Cross consistently pushes for high-quality craftsmanship, adhering to ISO 9001 standards, which ensures that the bicycles meet international quality benchmarks.

Cross doesn’t just manufacture bikes under its own brand; they also produce bicycles for some internationally renowned companies, further showcasing their high production standards​.

Timeline of Cross bicycles:

  • 1995: Cross LTD is established in Bulgaria, primarily focusing on bicycle manufacturing.
  • Late 1990s: The company begins exporting to Western Europe, particularly Germany, the Netherlands, and Austria.
  • Early 2000s: Cross starts integrating international components from leading suppliers such as Shimano and SRAM into its bicycles.
  • 2005: Cross expands its facilities with advanced assembly lines and high-tech production machines.
  • 2010s: The company launches its e-bike range, which includes models built with Bosch motor systems.
  • 2015: Cross solidifies its reputation by producing bicycles for other internationally known brands.
  • 2020: The company updates its facilities with new robotic systems for wheel and frame assembly, further enhancing production efficiency.
  • 2022: New models like the STREAMER, MAVERIX, and QUANTUM e-bikes are released, continuing the company’s push into the electric bike market​.
  • 2023: Cross continues to expand its e-bike offerings, with emphasis on both urban commuting bikes and off-road capable models.

News about Cross in 2024:

In 2024, Cross LTD is expected to continue growing its presence in the European market, with a focus on electric bikes. Their participation in the Eurobike 2024 event is one of the highlights of the year, where they will be showcasing their newest e-bike models and innovations. One of the key developments anticipated for 2024 is the introduction of models with enhanced battery life, upgraded suspension systems, and lighter, more durable frames.

Cross has also been focused on strengthening its partnerships with component suppliers such as Bosch and Shimano to ensure the integration of the latest motor and drivetrain technologies into their bicycles. With environmental sustainability becoming increasingly crucial in the European market, Cross is positioning itself as a brand that offers eco-friendly transportation options without sacrificing performance.

Overall, the uniqueness of Cross LTD lies in its consistent focus on exporting high-quality bicycles that meet rigorous European standards, its use of top-tier international components, and a commitment to continuous design innovation through its in-house team. The company’s participation in key industry events like Eurobike and its steadily growing e-bike line are key markers of its expansion and ambition heading into 2024.

Cross bicycles Contact and Warranty

Cross LTD offers a warranty that covers defects in materials and workmanship on their bicycles. The specifics of the warranty depend on the component manufacturers, such as Shimano or Bosch, which supply the key parts of the bicycles, particularly in their electric bike models. For example, Bosch e-bike systems would have their own warranty terms governed by Bosch’s conditions. Cross itself ensures that frame and assembly faults are covered for a reasonable period after purchase, though the exact duration is typically one year for most components, with the frame itself possibly enjoying extended coverage. Regular maintenance items, such as tires, tubes, and brake pads, are excluded from the warranty as they are subject to wear and tear. It’s important to check the individual bike’s owner manual for the exact terms.

Cross Bicycles contact & support

The main point of contact for Cross LTD is via their website at www.crosscycle.com. Their headquarters are located at 34, Industrialna Str., 3400-Montana, Bulgaria. For general inquiries, they can be reached by phone at +359 96 383 101 or via email at cross@crosscycle.com. Additionally, Cross has a presence on various social media platforms: