Brompton bicycles
- Founded: 1975
- Country: United Kingdom
- Range: Folding bikes and electric folding bikes
- Price segment: Medium to higher price range
- Reputation: High-quality, durable folding bikes known for their innovative design and portability, popular among urban commuters
- Unique selling points: Fast and compact folding, ideal for urban transportation and easy to carry on public transport or in cars
- Target audience: Urban commuters, travelers, and cycling enthusiasts in need of a reliable and portable bike
- Quality: Very high, with precise engineering and handmade frames
- Lifespan: High, designed for long-term use with a 7-year warranty on frames
- Customer service: Excellent, with global presence and dedicated customer support
- After-sales service: Excellent, with a 28-day satisfaction guarantee and support through flagship stores worldwide
Who or what is Brompton?
Brompton is a renowned British bicycle brand, founded in 1975 by Andrew Ritchie. The company specializes in designing and manufacturing folding bikes, with a particular focus on urban transport. The first Brompton bike was developed in an apartment overlooking the Brompton Oratory in London. Since then, Brompton has established itself as a leading player in the bicycle industry, with headquarters and a production facility in Greenford, London.
What makes Brompton good or unique?
What makes a Brompton bike exceptional is its innovative design and high-quality construction. Brompton bikes are known for their unique folding mechanism that allows the bike to fold into a compact package in just 20 seconds. This makes the bike ideal for urban use, as it can easily be carried on public transport, in the trunk of a car, or even stored in small spaces like an apartment.
However, they come at a higher price compared to other folding bikes on the market. Brompton does offer some entry-level models that are competitively priced.
2024 Brompton electric bicycles
Our articles on Brompton
Brompton History
Brompton was founded in 1975 by Andrew Ritchie in his apartment overlooking the Brompton Oratory in London. It all started with an idea for a compact, portable bicycle that could be folded quickly and easily.
Andrew Ritchie designed and developed the first Brompton bicycle in his small workshop, handcrafting each unit. Despite many rejections from investors and bicycle companies, Brompton won the Best Product Award at the 1987 Cyclex Bike Show in London. This was a turning point for the company, leading to significant increases in popularity and demand for the bikes.
Brompton Timeline
- 1975: Andrew Ritchie begins development of the first Brompton bicycle in his London apartment.
- 1981: The first prototypes of the Brompton folding bicycle are presented to the public.
- 1987: Brompton wins the Best Product Award at the Cyclex Bike Show in London.
- 1991: Brompton opens its first factory in Brentford, London, producing 60 bikes per month by hand.
- 2005: Introduction of the Brompton Superlight, featuring a lightweight titanium frame.
- 2006: The first Brompton World Championship takes place in Barcelona.
- 2008: Brompton is chosen to represent London at the closing ceremony of the Beijing Olympic Games and wins the Prince Philip Designers Prize.
- 2013: Brompton opens its new factory in Greenford, London, increasing production capacity.
- 2017: Brompton launches the Brompton Electric, an electric folding bike.
- 2020: Demand for Brompton bikes increases sharply due to the COVID-19 pandemic, leading to increased production and global sales.
- 2023: Brompton celebrates selling its millionth bike and continues to innovate with new product developments and market expansions.
Brompton News in 2024
In 2024, Brompton continues to focus on growth and innovation. The company announced heavy investments in expanding its production facility and new product development. There is also a shift towards an omnichannel distribution platform, allowing customers to purchase products both online and in physical stores.
Additionally, Brompton is aiming to enhance the customer experience and strengthen the brand community. With a new President for North America, Juliet Scott-Croxford, Brompton aims to significantly increase its presence in the US, with the goal of making this market commercially larger than the UK within five years.
Brompton Contact and Warranty
Brompton offers an extensive warranty on their bikes to ensure customer confidence in their purchase. All new Brompton bikes registered on the official website receive a seven-year warranty on the frame. This warranty covers unlimited mileage and is valid from the date of purchase.
The electric components of Brompton Electric models have a two-year warranty, extendable to three years upon registration. All other non-wear parts, such as crank arms, brake calipers, and mudguards, are covered by a two-year warranty.
To claim warranty, customers need to contact an authorized Brompton dealer who will inspect the bike to determine if the warranty claim is justified. Customers must demonstrate ownership of the bike, that it is still within the warranty period, and that it has been used within operational expectations.
If the issue cannot be resolved at home, customers can bring their bike to a Brompton Service Centre or Brompton Junction store for further assistance.
Brompton Contact Information
For inquiries or support, customers can use various contact methods:
- Website : www.brompton.com
- Email : Customers can send an email via the contact page on the Brompton website, with a response expected within 72 hours.
- Phone : Customers can request a callback through the website.
- Live Chat : Available on the Brompton website from 09:00 to 21:30 on weekdays and until 16:30 on weekends.
- Social Media :