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Babboe

by Dr. Watts'on
babboe electric cargo bikes

Babboe electric bikes

  • Founded: 2007
  • Country: Netherlands
  • Product Range: Cargo bikes and electric cargo bikes
  • Price Segment: Low to medium price range.
  • Reputation: Known for family-friendly designs, safety, and innovation, although recently tarnished by recalls due to safety issues​.
  • Aesthetic: Practical and reliable, with a focus on family-friendliness and ease of use
  • Overall Quality: Basic, though recent safety issues have been reported​.
  • Lifespan: Average, though slightly extended warranty coverage is available​.
  • Customer Service: Trust in the brand has significantly declined due to recent developments.
  • After-Sales Service: Good, although recently under strain due to recalls and safety issues​.

Who or what is Babboe?

Babboe is a Dutch company specializing in designing and manufacturing cargo bikes. Founded in 2007, the company aims to provide affordable, high-quality cargo bikes that facilitate family life. All was well until they faced complaints in 2023 about broken frames. The brand is part of the Accell group.

Babboe offers a wide range of models, including both traditional and electric cargo bikes designed for various purposes such as transporting children, pets, and goods.

What makes Babboe good or unique?

Babboe cargo bikes are known for their innovative and family-friendly designs. Positioned in the medium price segment, they offer some very affordable options. They provide a wide range of models catering to different needs, from urban commuting to heavy hauling.

Designed for ease of use, Babboe cargo bikes feature electric pedal assistance, easily adjustable seats, and spacious transport boxes. Babboe offers a variety of models tailored to specific needs, such as the Babboe Dog-E for pet owners and the Babboe Max-E for large families or daycare centers​.

In 2024, Babboe faced serious safety issues, including reports of broken frames. This led to a global recall, damaging the brand’s reputation​.

Babboe cargo bikes of 2024

Babboe City-E

Sleek, agile two-wheeler, ideal for urban environments.

  • Advantages: Easy maneuverability, suitable for urban use.
  • Disadvantages: Less suitable for heavy loads.
  • Target Audience: Urban commuters, small families.

Babboe Big-E

Stable cargo bike with high loading capacity, suitable for large families and businesses.

  • Advantages: High stability, large loading capacity.
  • Disadvantages: Larger size may be less agile in tight spaces.
  • Target Audience: Large families, businesses.

Babboe Curve-E

Three-wheeler with enhanced stability and safety, designed for comfortable transport of multiple children.

  • Advantages: Very stable, ample space for children.
  • Disadvantages: Larger size may make parking more challenging.
  • Target Audience: Families with multiple children.

Babboe Mini-E

Compact cargo bike, ideal for smaller families or urban riders.

  • Advantages: Compact and agile, easy to park.
  • Disadvantages: Less loading capacity compared to larger models.
  • Target Audience: Small families, urban users.

Babboe Carve-E

Cargo bike with tilting technology for better agility and riding ease.

  • Advantages: Innovative tilting technology, highly agile.
  • Disadvantages: Higher price.
  • Target Audience: Users valuing agility.

Babboe Max-E

Largest model, suitable for transporting up to six children.

  • Advantages: Huge loading capacity, ideal for daycare centers.
  • Disadvantages: Large size, high price.
  • Target Audience: Large families, daycare centers.

Babboe Dog-E

Specially designed for safe transportation of pets.

  • Advantages: Large and secure transport box for pets.
  • Disadvantages: Specifically for pet transport, less versatile for other purposes.
  • Target Audience: Pet owners.

Competitors of Babboe

Babboe is a genuine cargo bike brand. Their competitors are a blend of those cargo bike brands and larger brands that include cargo bikes in their range. Examples include Batavus or Btwin from Decathlon.

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Babboe History

Babboe was founded in 2007 in the Netherlands with the goal of producing affordable, high-quality cargo bikes. The company started with traditional cargo bikes and quickly expanded into electric models. Over the years, Babboe introduced various innovative models such as the Carve-E with tilt technology and the Max-E for large families. Despite recent safety issues, Babboe remains a significant player in the cargo bike market.

Babboe Timeline

  • 2007: Babboe founded in the Netherlands.
  • 2010: Introduction of the first electric cargo bike models.
  • 2015: Expansion of the range with special models like the Dog-E and Max-E.
  • 2020: Babboe introduces the Carve-E with innovative tilt technology.
  • 2024: Global recall due to safety issues with broken frames.

FAQ about Babboe Cargo Bikes

Below is an overview of frequently asked questions about Babboe cargo bikes, based on recent information and official sources.

Are Babboe cargo bikes safe?

The models that have been recalled are no longer on sale. The cargo bikes that Babboe still sells have recently undergone a rigorous quality process. They have been thoroughly examined. Therefore, we can assume that the cargo bikes still sold by Babboe are safe.

Which Babboe cargo bikes are part of the recall?

Babboe has announced a recall for various models of cargo bikes, including the City, City-E, Mini, Mini-E, and City Mountain. These models will be repaired or replaced. For a complete list of affected models, you can visit the Babboe website or check on the websites controleerjeframe.nl and controleerjebakfiets.nl​.

What should I do if my cargo bike is part of the recall?

If your cargo bike is part of the recall, do not use it until the repairs have been carried out. Babboe will contact you with further instructions on how to have your cargo bike repaired or replaced. It is important to follow Babboe’s communications and adhere closely to the instructions​​.

How long will the recall process take?

The duration of the recall process can vary depending on the severity of the repairs needed and the availability of parts. Babboe aims to repair or replace all affected cargo bikes as quickly as possible. Customers will be informed about progress and expected timelines through official communication channels​.

Can I use my Babboe cargo bike after the recall?

Both Babboe and the NVWA advise against using the cargo bike until it has been repaired or replaced. This is to ensure the safety of users until the necessary repairs are completed​​.

What is the difference between a recall and a safety advisory?

A safety advisory aims to inform consumers about potential risks associated with a product. Not all safety advisories lead to a recall. A recall means that the product must be returned to the manufacturer for repair or replacement due to an identified serious risk​​.

Babboe Contact and Warranty

Babboe offers comprehensive warranty terms on their cargo bikes:

  • Frame Warranty: 5 years.
  • Warranty on non-wear parts: 2 years (brakes and gears).
  • Warranty on battery and motor: 2 years.
  • Warranty on the cargo box: 1 year.