Basso Bicycles
- Founded: 1977
- Country: Italy
- Range: Road bikes, gravel bikes, e-bikes, and commuter bikes
- Price Segment: Mid to high price range
- Reputation: Known for its premium build quality and craftsmanship, with a strong focus on durability and performance. Innovative use of materials and advanced technologies.
- Aesthetic: High-quality Italian craftsmanship combining aesthetics and advanced engineering.
- Overall Quality: Very high, with a strong emphasis on durability, ride comfort, and performance enhancement.
- Longevity: High, with handmade frames designed for long-term use and subjected to intensive testing.
- Customer Service: Excellent, with a global network of dealers and personal attention to customers.
- After-Sales Service: Excellent, focusing on customer satisfaction and long-term support.
Who or What is Basso?
Basso is a well-known and popular Italian bicycle brand founded in 1977 by Alcide Basso. The brand is recognized for its high-quality road bikes, gravel bikes, e-bikes, and commuter bikes. Based in San Zenone degli Ezzelini, Treviso, with a production facility in Dueville, Vicenza, Basso combines Italian craftsmanship with innovative technologies to create top-quality bicycles.
What Makes Basso Good or Unique?
What distinguishes a Basso bike is the unparalleled attention to detail and the quality of the materials used. Basso was a pioneer in the use of carbon fiber in the 1990s, and this material has since been extensively applied in their bike frames. These frames are known for their durability and performance, partly due to the rigorous testing they undergo. Each frame is handmade and subjected to strict quality controls to ensure it meets the brand’s high standards.
The target audience for Basso consists of discerning cyclists looking for quality, performance, and durability. This includes both professional racers and enthusiastic amateurs willing to invest in a premium bike.
Basso Bicycles of 2024
Basso focuses on various product categories, including road bikes, gravel bikes, e-bikes, and commuter bikes. Their road bike models, such as the Diamante and the Astra, are designed for maximum performance and aerodynamics. The Palta and Tera models target gravel riding, providing both robustness and ride comfort on various terrains.
For the e-bike category, Basso offers models like the Volta, which combine electric assistance with the characteristic Basso riding experience. Finally, the commuter bikes, such as the Tera Urban, are designed for everyday use in the city, with attention to convenience and style.
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Basso History
Basso Bikes is an Italian bicycle brand founded in 1977 by Alcide Basso. It all started in his family garage in Rettorgole di Caldogno in 1974, where Alcide crafted his first bicycles. The brand quickly grew and entered the competitive international market in 1978, with Germany being one of its first major markets. In its early years, Basso focused on steel frames, but in the 1990s, the brand also introduced carbon fiber frames, marking a significant innovation in the cycling world.
Over the years, Basso Bikes has achieved several milestones, such as introducing a new system to protect chrome frames against corrosion and developing frames that are more resistant to torsional and bending forces. This led to the production of durable and reliable frames, setting the brand apart from its competitors. The brand is known for its continuous pursuit of improvements and technological innovations, such as using lasers to accurately cut and shape carbon fibers.
Timeline of Basso
- 1974: Alcide Basso begins making bicycles in the family garage in Rettorgole di Caldogno.
- 1977: Official founding of Basso Bikes.
- 1978-1979: Entry into the competitive bicycle market and expansion into the international market, with Germany as a key market.
- Late 1970s: Eddy Merckx visits the factory with an eye toward developing his own racing bikes.
- 1980: Innovations in material use, including the introduction of rust-resistant steel for chrome frames.
- Late 1980s: Transition to the use of aluminum for lighter and more manageable frames.
- 1996: Start of production of carbon fiber frames.
- Early 1990s: Sponsorship of professional cyclists such as Dimitri Konyshev and Gilberto Simoni.
- 2000s: Expansion of the product range with advanced racing bikes and gravel bikes.
- 2017: Celebration of the brand’s 40th anniversary.
- 2023: Basso Bikes is present in over 25 countries with a network of more than 400 dealers.
News about Basso in 2024
For 2024, Basso has announced several exciting developments. The brand continues to demonstrate its commitment to the cycling community by sponsoring major events and teams.
One notable news item is the introduction of the new Palta, a gravel bike unveiled at the Italian Bike Festival and set to be showcased at other European trade shows. This bike highlights Basso’s deep connection to its home region, combining aesthetic beauty with athletic performance.
Additionally, Basso Bikes will host several “Basso Experience” events in 2024, including bike tours in the Dolomites and the Swiss Alps. These experiences offer cyclists the opportunity to test the impressive performance of Basso bikes in challenging and breathtaking environments, guided by experienced guides and former professional cyclists.
Basso Bikes remains committed to innovation and quality, with a strong focus on enhancing the riding experience for all types of cyclists. Their ongoing dedication to craftsmanship and technological advancement makes them a unique and respected brand in the cycling industry.
Basso Contact and Warranty
Basso Bikes offers a warranty on their bicycles that must be free from material and manufacturing defects for a period of two years from the date of purchase. There is an option to extend this warranty by one year, bringing the total warranty period to three years. To qualify for this extension, the bicycle must be registered within 20 days of purchase via the “Register your bike” section on the Basso website.
The warranty covers the replacement of defective parts such as the frame, fork, or other components of the bicycle. Basso reserves the right to accept or deny warranty claims based on misuse or improper use of the product. It is important to note that the warranty is limited to the replacement of the defective part and shipping costs; labor costs and processing fees are not covered.
The warranty becomes void if the bicycle or its parts show signs of improper use, sustain damage due to incorrect repairs or assembly by anyone other than Basso’s repair service, improper storage, accidents, or environmental factors such as fire or earthquakes. Additionally, the warranty is not transferable to second owners of the bicycle.
Contact Information for Basso Bikes
For questions or support, customers can contact Basso’s customer service through an online form on their website. Customer service is available for various requests, such as checking the status of online orders, warranty claims, and requesting returns.
The contact details for Basso Bikes are as follows:
- Website: Basso Bikes
- Email: Customers can contact via the online contact form on the website.
- Address: Via San Martino 25, 31020 San Zenone degli Ezzelini, Treviso, Italy .
Additionally, Basso Bikes is active on social media, where customers can follow them for the latest updates and news:
- Facebook: Basso Bikes Facebook
- Instagram: Basso Bikes Instagram
Basso Bikes remains committed to innovation and quality, providing extensive support and service to their customers to ensure they have the best possible riding experience.
